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Techy Gilroy Help Center
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How Does Your Repair Service Work?Bring your device in need of repair to our store located in the Gilroy Walmart located at 7150 Camino Arroyo, and talk with one of our technicians. We'll evaluate your device and provide you with a quote and how long it will take to fix, and update you on developments. We carry many batteries and screen replacements in stock, and can often have repairs completed by the time you finish your shopping.
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What is Your Return Policy?TechyGilroy offers a 90-day return policy on all refurbished products. New product warranties will be honored by the manufacturer.
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How Much Does it Cost to Replace my Phone or Tablet Screen?It depends on what model you have. We recommend bringing your device into our store for evaluation, but you can also call us at (408) 852-3344, or email us at gilroy@techycompany.com and we can provide you with a quote.
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How much Does It Cost to Replace My Phone or Tablet Battery?It depends on what model you have. We recommend bringing your device into our store for evaluation, but you can also call us at (408) 852-3344, or email us at gilroy@techycompany.com and we can provide you with a quote.
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How Long Does it Take To Repair My Device?We carry many battery and screen replacements in stock, and same day repairs happen often. But in some cases we'll need to order a part and it can take a day or two to get here. Once we get the part, we'll install it and contact you for pickup.
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How Does Your Buy-Back Program Work?Go to the buy back page on our website, and follow the steps. https://www.techygilroy.com/buy-back Begin by choosing brand, then walk through the brief steps to establish a fair market value for your device. Select an option to get your device to us a wait for your funds to arrive. The whole process should only take about 5-10 minutes. Buy Back Steps 1) Select brand 2) Choose product 3) Select Model 4) Select connectivity 5) Select capacity 6) Select condition 7) Confirm condition 8) Choose method to get device to us 9) Enter your contact information 10) Choose your payout method
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What If I Have Trouble With the Buy Back Program Application?To insure you get the most up to date value on your device, we use a third party program called Reusely. Should you encounter any difficulties with the buy-back software please call us at (408) 852-3344, or email us at gilroy@techycompany.com and we'll see that your issue is resolved.
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What Types of Devices Do You Buy Back?We are interested in all kinds of devices, but we generally tend to focus on iPhones, Android phones, iPads, tablets, laptops, desktops computers, game consoles, and more! Come into out store, or call us at (408) 852-3344, or email us at gilroy@techycompany.com with what you have, we'd love to talk with you!
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